Thank you for visiting EnergyTextiles LLC . Your privacy is important to us. We understand that when you choose to provide us with information about yourself, you trust us to act responsibly. We believe that you have a right to know how we use that information. The most frequently asked questions about your privacy on EnergyTextiles.com are answered below.
What information do we collect?
We do not collect personally identifiable information about individuals except when the information is knowingly provided. Now and then, we may conduct surveys, run contests, or ask if you would like to subscribe to our online programs. If you choose to participate in one of our surveys, contests or online programs, we may ask for some personal information such as your shopping habits, e-mail address, name, birth date and other information so we can run the promotion and notify winners.
When you visit our website, we automatically collect non-personally identifiable information such as the address of the website that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site and any search terms you may have entered on our site. This information is anonymous–meaning we cannot identify you personally–unless you identify yourself.
When you send us a request, such as to our customer service department, we may ask you to identify yourself by name or e-mail address in order to send you a response, if appropriate.
How do we use the information?
We may use the information you provide to send e-mail or regular mail to you about our products, services or other contests and promotions you might be interested in, unless you indicate that you do not wish to receive such mail. We may also notify you of changes to the website.
We maintain the information that you provide us in a database. To best serve you, we may combine this information with data that is publicly available and data that we collect in our own stores, at our marketing events, or receive from other business partners and/or reputable sources.
Also, we may, from time to time, review your information and information of other users to help us analyze trends, purchasing patterns and preferences, and demographics.
We sometimes use the non-personally identifiable information that we collect to improve the design and content of our site. We may use this information in the aggregate to analyze site usage.
Do we share your information with third parties?
We only share information with third parties on a “needs of operation” basis, whether to fulfill your order or to process your transaction to receive payment.
We may share your personal information with carefully screened Energy Textiles manufacturing partners in order to fulfill your online orders. In each case, our partners will not be authorized to discuss, disclose, or make any use of your personal information except to fulfill your order. If you have any additional questions or concerns about this, please contact us by e-mail to support ‘at’ energytextiles.com. Please be sure to include your first and last name, street address, and email address in your request.
We may disclose specific individual information if we reasonably believe that it’s necessary to comply with applicable laws or regulations or to protect the interests of Energy Textiles, our business partners, affiliates or its guests, or the interests of our third party service providers.
How can you unsubscribe or change your information?
We want to communicate with you only if you want to hear from us. To unsubscribe from an e-mail, please follow the instructions in any e-mail you receive. You can also send us a request by e-mail to support ‘at’ energytextiles.com. Please be sure to include your first and last name and account e-mail address in your request. Please note that your request to be removed from our e-mail lists might take up to ten (10) business days to become effective.
How do we protect the privacy of children?
This is a general audience site. We do not knowingly collect or solicit personally identifiable information from anyone who we know to be under the age of 13. If you are under the age of 13, you should use this website only with the involvement of a parent or guardian and should not submit any personal information to us.
We also use pixel tags, tiny graphic images, to help us analyze your online shopping patterns, create content designed for your connection speeds, and deliver e-mail in a format you can read.